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11 Tools You Can Use to Maximize Time and Increase Revenue

OPERATIONS
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Finding the right tools to help automate your processes is not always as easy as it seems. Here are a few of our favorite software products that’ll keep your business on track and ahead of your competition. Make sure these tools are right for your business with demos and free trials before committing to any contracts.

Project Management

Trello: Every project has a workflow, imagine if you could post you project plan or stickies online and further customize it for every project. No longer do your employees need to waste money on office supplies or search for stickies that fell off the wall. Trello allows your business plan and track all your projects, whether tiny or big. Do you need to quickly change something in your plan or outline, no need to worry!

WorkflowMax: Historically, project management is a mess of paperwork, folders files, whiteboards, calendars, etc. WorkflowMax works in conjunction with other tools, like Trello, to keep track of every project, who’s working on it, due dates, etc. It. Will. Change. Your. Life.

Communication

Slack: Ever come up with an idea, but everyone’s’ calendars are already packed for the day? Plus, haven’t we established how much we all hate meetings? Slack is an amazing tool to help you stay in touch with your team, it’s a simple app, but does a lot for your productivity.

x.ai: This may be my favorite thing ever. Every business owner needs a personal assistant if for nothing else, to manage their appointments. x.ai is an artificially intelligent assistant who communicates between you, your calendar, and your appointment requests without skipping a beat. All you need to do is… nothing.

Sales/Administration

Yesware: Getting leads is one thing, but making sure you’re doing the best you can to convert them is another. Straight from your inbox, you can create automated nurture streams, templates, get notified about responses, and see who clicks links or downloads content. You’ll be able to easier track who is moving through the sales funnel and who is getting stuck. This tool will save you time and lower your stress levels.

QuickBooks: Since nowadays everything is online, so is QuickBooks! The best part of QuickBooks? It integrates with almost all small business tools, so you don’t need to copy your data into another program, they’re already there.

Marketing

MailChimp: One thing I’ve learned as a marketer is that as much as we think we hate getting emails, people still read them, and even if they don’t, they at least see who is sending them emails. So, getting into your potential, current, or past customers’ inbox is a joyous thing that you should take seriously. MailChimp allows you to create automated email campaigns, so you need to do the work once, and let them do the rest for you.

AgoraPulse: Social media; some business owners love doing it, others hate it, all recognize it’s good for business. Love it or hate it running your social media is time-consuming, but AgoraPulse helps you plan your posts to a schedule that works best for your customers’ schedule and gives you your time back.

Instapage: Running a special? Offering a new product or service? Whatever it may be, you can easily create targeted landing pages and track their results easily without redesigning your website. You can quickly make multiple versions of pages to optimize your landing page success rate.

Customer Service

Zendesk: Customer happiness is the holy grail of the small business world. Happy customers tell other people about your business and create more loyal, satisfied customers. Zendesk gives you the flexibility to offer different options to best serve your customers’ needs.

Groove: Here’s one place where you can quickly and easily set up all the customer service options, you’d want in one place. It focuses on helping small business grow through their offerings. If more extensive programs like Zendesk are too much for your business, this is a great option to keep your customer service simple and effective.

Your business will benefit from anyone or any combination of these tools and tips. Your employees will be happy because you’re saving them time and effort. Your customers will be happy because you can make things happen faster and more effectively than before. You’ll be happy because you’ll have happy customers and happy employees, which in turn creates more revenue. And let’s face it, isn’t that why we’re all here?